Support Center

How can we help?

Browse integration guides and troubleshooting articles below, or contact us.

Integration guides

Step-by-step guides for using FFmpeg Micro with AI coding assistants, workflow automation platforms, and your application code.

AI Coding Assistants (MCP)

Connect via the Model Context Protocol and process videos with natural language.

Claude
Add FFmpeg Micro to the Claude app (web or desktop) as a custom connector and process videos right inside your chat. No terminal or code required.
Claude Code
Process videos directly from your terminal with Claude Code. Describe what you want in plain English and Claude handles the FFmpeg options, job submission, and result retrieval automatically.
Cursor
Process videos without leaving your editor. Ask Cursor's AI to transcode, crop, add overlays, or batch-convert files while you keep coding.
Windsurf
Let Windsurf's Cascade agent handle video processing tasks. Chain video operations with other development work in a single AI-assisted workflow.
VS Code
Use GitHub Copilot's MCP support to process videos from the Copilot chat panel. Works with the same .mcp.json config as other MCP tools.

Workflow Automation

Add video processing to your automated workflows and pipelines.

n8n
Add FFmpeg video processing to n8n workflows. Trigger renders from any node, pass data into templates, and send finished files anywhere you need.
Make
Build video automation scenarios in Make. Connect FFmpeg Micro to hundreds of apps and automate video processing pipelines.
Zapier
Use FFmpeg Micro from any Zap via the built-in Webhooks by Zapier action. Same FFmpeg command-line power, no native app required — just HTTP requests.

Languages & Frameworks

Use the FFmpeg API in your application code with simple HTTP calls.

Node.js
Add FFmpeg video processing to your Node.js application with a simple REST API. Transcode videos, generate thumbnails, extract audio, and poll for async job results.
Python
Use FFmpeg Micro from Python with the official ffmpeg-micro SDK or plain requests. Transcode video, extract audio, and build AI/ML pipelines with full FFmpeg power and no local install.
TypeScript
Add fully typed FFmpeg video processing to any TypeScript runtime with a simple REST API.
Deno
Process video from Deno with built-in fetch and no native FFmpeg dependency.
PHP
Add FFmpeg video processing to Laravel or any PHP app with the official SDK or plain HTTP requests.
Ruby on Rails
Add FFmpeg video processing to Rails apps without shelling out to a local FFmpeg install.
Go
Add FFmpeg video processing to your Go services over HTTP, with no cgo or FFmpeg binaries to ship.
Rust
Process video from Rust without linking FFmpeg or wrestling with its C dependencies.
Java
Transcode and process video from Java or Spring without bundling FFmpeg into your image.
Kotlin
Process video from Kotlin services and Android backends with a REST API.
C#
Add FFmpeg video processing to .NET and C# apps over HTTP, with no native FFmpeg dependency.

Support articles

Troubleshooting guides and how-to answers for uploads, transcoding, billing, and common errors.

Getting Started

1 article
Getting Started with Your API Key
Learn how to set up authentication and make your first API request

Uploads

4 articles
File Size Mismatch Error
What the file size mismatch error means and how to fix it
Invalid fileSize: send a JSON number
Why fileSize must be a JSON number (bytes), not a string, and how to fix 400 Invalid fileSize errors
Common Upload Errors and Solutions
Troubleshoot upload failures and learn best practices
File Too Large Error
Understanding and resolving file size limit errors

Downloads

1 article
Download Returns 404
Why your download returns 404 and how to fix it

Billing & Quotas

1 article
How to Check Your Usage and Quota
Where to see your usage limits and what happens when you hit quota

Troubleshooting

5 articles
403 Forbidden on Transcode
Where a 403 in the upload and transcode flow comes from, and how to fix it
This Video Has No Audio Track
Why an audio-only conversion is refused, and how to check whether your source has sound
-loop and -framerate Errors
Why -loop or -framerate stops a job on audio or video, and how to check what your file really is
Job Ran Out of Memory
Why a job with many large inputs can fail partway through, and how to split it
-filter_complex is Not Supported
Why -filter_complex is blocked and what to use instead for overlays, text, concatenation, and other complex video operations
Quick Links
Still Need Help?

Can't find what you're looking for? We're here to help.

Email Support
javid@ffmpeg-micro.com
Response Time
Usually within 24 hours
Popular Articles

Contact

Email is the way to reach us: javid@ffmpeg-micro.com

Support

The articles above cover uploads, transcoding, downloads, billing and common errors, and the documentation covers the API. If neither answers your question, email us with:

  • the email address on your account
  • the job ID, if your question is about a job
  • what you expected to happen and what happened instead

Billing

You can change or cancel your plan yourself under Plans & Billing in your dashboard. For anything you cannot do there, email us from the address on your account.

Sales

Pricing is public and you can start for free without a credit card. If you need more than the listed plans offer, email us and say what you are building.

Privacy and Legal

Send privacy requests and legal notices to the same address. The Privacy Policy and Terms of Service are published in full. To delete your account, see Account Deletion for what is removed and what to send.

The Company

Octetra, LLC (DBA ffmpeg-micro)
Houston, TX, United States
javid@ffmpeg-micro.com

About FFmpeg Micro