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Search our knowledge base for quick solutions to common issues.

Getting Started

1 article
Getting Started with Your API Key
Learn how to set up authentication and make your first API request

Uploads

2 articles
File Size Mismatch Error
What the file size mismatch error means and how to fix it
Common Upload Errors and Solutions
Troubleshoot upload failures and learn best practices

Downloads

1 article
Download Returns 404
Why your download returns 404 and how to fix it

Billing & Quotas

1 article
How to Check Your Usage and Quota
Where to see your usage limits and what happens when you hit quota

Troubleshooting

1 article
403 Forbidden on Transcode
Common causes of 403 Forbidden errors and how to fix bucket permissions
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